Supermarket fridge cyber attacks spread across Europe and hit French blood banks
Cyber attacks on internet-connected fridge controllers have hit European supermarkets and several French blood banks, with no blood products reported damaged.
How it was covered
- BBC News carried 86% of the airtime and concentrated on how fridge controllers were hacked, food losses and who was responsible.
- BBC One concentrated on the French blood bank attack, its temperature change and possible Russian link.
- Channel 5, Channel 4, ITV, Sky News and BBC Two: not found in tracked broadcasts.
- GB News: covered online, not found on air.
The Full Story
A plain summary built from the channels that reported this story. Facts only one channel reported are attributed to it.
A cyber attack on refrigeration units at France's national blood service was detected before any blood or health was harmed, officials said. James Waterhouse, reporting from Paris for BBC One West, said three regional sites belonging to the French blood establishment were affected. A supervisor stopped the attack by taking remote control of the freezing and cooling units, he said.

Waterhouse said the hackers had reportedly changed a temperature gauge from minus 30C to 110C. No blood was affected and no health was harmed. BBC One West reported that experts were pointing to Russian hacking groups, but that there was no public clue about who was responsible.
The attack followed a wave of cyber attacks on internet-connected fridge controllers at supermarkets across Europe. BBC One West reported that hundreds of supermarkets in seven European countries had been hacked, and that millions of euros of supermarket food had spoiled in France shortly before. In a later round-up, BBC News said the latest attacks targeted around 40 supermarkets in Belgium and Luxembourg, with fridges also hacked in Sweden, Ireland, the Netherlands, Estonia and Finland.
Nick Beake, reporting for BBC News from a supermarket outside Brussels, said its boss estimated about 100,000 euros of produce, more than £80,000, had to be thrown away after fridge and freezer temperatures were raised to 50C in the early hours. BBC News reported that the attacks affected cold storage at several regional French blood banks, but the French Ministry of Health said no blood products were damaged.
BBC News reported that the attacks exploited known weaknesses in two makes of internet-connected fridge controller. One make came with default passwords published in its user guide, which many sites had not changed. It said security companies had linked the hacks to Russian or Iranian groups, and that Russian hacktivist claims had been deleted and should be treated with caution. Similar fridge hacks hit French retailers in mid-October and US military bases in early August, BBC News said.
Ciaran Martin, former chief executive of the UK's National Cyber Security Centre, told BBC News that industrial fridge systems were different from a hacked home fridge and that critical devices should be kept separate. Jake Moore, global cyber security adviser at ESET, said businesses should use VPNs and change default passwords.
Key Claims
Claims reported during this story's coverage, grouped by how many channels reported each one. Select a dot to see the source excerpt.
| Claim | | | |
|---|---|---|---|
| Reported by all 3 channels | |||
| A cyber attack affected refrigeration units at three regional sites of France's national blood service, according to the service. | Reported by ITV | ||
| Reported by a few · 2 channels | |||
| Around 40 supermarkets in Belgium and Luxembourg were reportedly targeted in the latest attacks, and hacked fridges were also reported in Sweden, Ireland, the Netherlands, Estonia and Finland. | Reported by BBC One | Not reported by ITV | |
| No blood was affected and there was no harm to health. | Not reported by ITV | ||
| Only on one channel | |||
| A supervisor halted the attack by controlling the freezing and cooling units remotely. | Not reported by BBC News | Not reported by ITV | |
| A temperature gauge was reportedly hacked and raised from minus 30C to 110C. | Not reported by BBC News | Reported by BBC One | Not reported by ITV |
| One make of fridge controller reportedly had default passwords published in its user guide. | Not reported by BBC One | Not reported by ITV | |
Channel Perspectives
What each channel focused on, with key quotes.
BBC One West led its bulletin item with the French blood service attack and used James Waterhouse in Paris to explain how a supervisor stopped it. It focused on the three affected regional sites, the reported temperature change from minus 30C to 110C, and the absence of harm to blood or health. It also placed the attack in the context of earlier supermarket hacks and speculation about Russian hacking groups.
- “a supervisor, we're told, managed to stop it by carrying out a remote control of all of these different freezing and cooling units.”
- “the hackers reportedly did in this cyber attack was turn the temperature gauge from minus 30 degrees Celsius to 110 degrees Celsius.”
- “experts are pointing perhaps the finger at Russian hacking groups.”
BBC News treated the story as an explainer on a Europe-wide wave of fridge controller hacks. It focused on how default passwords and known weaknesses let hackers take control, on food losses at a supermarket outside Brussels, and on the French blood bank impact. It also examined Russian and Iranian attribution claims and security advice, with a more cautious tone about responsibility.
- “Simply told the units to heat up instead of cool down.”
- “The alarming thing is it's not that complicated.”
- “we just can't be sure who was behind this.”
Who was on air
People and organisations each channel put on air while covering this story. Channels' own presenters and reporters are not listed. Names as transcribed, and the list can miss people.
- 08:40 GMT
Jake Moore, Global Cyber Security Advisor at ESET
BBC News · Sun 8 Nov - 08:45 GMT
Ciaran Martin, former chief executive of the UK's National Cyber Security Centre
BBC News · Sun 8 Nov
Broadcast Timeline
News broadcasts tracked for this story, in time order.


