The Full Story

A plain summary built from the channels that reported this story.

More than 100 million pounds in compensation has been paid out to people injured by e-scooters and e-bikes in the UK over the past seven years, according to the Motor Insurers Bureau (MIB). The organisation, which settles claims when vehicles are uninsured, is now calling for tighter regulation of the sale of such vehicles, and in some cases a ban.

The figure covers payouts for injuries caused by privately owned e-scooters and e-bikes, which are often ridden illegally on pavements and roads without insurance. Only e-scooters that are part of official government trials can be legally used in public spaces; all others are illegal and can be seized and destroyed. Police forces across the country have been carrying out enforcement operations, with Kent police shown pulling over an illegally ridden e-scooter in April.

One victim, who asked not to be named, described being hit by an e-scooter. She suffered a broken pelvis, a broken wrist, and severe cuts and bruising. "I was extremely lucky," she said. "If I'd have been slightly older slightly younger, I could have not been here today." She added: "It's frightening to think that they're willingly handing these things over to people with no license, no insurance, no nothing and just letting them go. It's scary."

The MIB's chief executive said the number of claims is rising sharply and that the 100 million pound figure is likely to increase significantly, with many claims already in the pipeline. Vulnerable road users, particularly blind and partially sighted people, have expressed concern. One campaigner said: "We need to know that we can maintain our own safety. E-scooters are just another barrier."

In one of the most serious cases, 19-year-old Billy Stoko was jailed for six years and nine months after killing 86-year-old Gloria Stevenson when he hit her on his e-bike in July 2025. He had been using a mobile phone and had taken cannabis. He was convicted of causing death by dangerous driving. The case is being reviewed under the unduly lenient sentences scheme. Gloria's daughter, Julie Francis, said: "Mum was such a huge part of our life. We are absolutely devastated. And that's compounded by the rage that we feel at the injustice of the sentence."

In the case of the unnamed victim, the man who hit her was jailed for 15 months. She said: "There needs to be some change. They shouldn't be allowed on the roads. They shouldn't be just allowed anybody to buy them. It's not safe. There's kids riding around on them. They're deadly."

On screen

Stills are sampled automatically at 60-second intervals. Where shown, the still is the nearest available frame from the relevant broadcast segment and is included to show what was on screen during that part of the broadcast. A still may not correspond to the exact second of a quoted phrase.

BBC ONE West, BBC News at One including..., 7 July 2026

Key Claims

Claims reported during this story's coverage, mapped by channel. Ordered by how many channels carried each claim.

Claim BBC One
A 19-year-old was jailed for six years and nine months for killing an 86-year-old woman with an e-bike.
Motor Insurers Bureau called for better regulation or a ban on e-scooter and e-bike sales.
Over £100 million in damages paid for e-scooter and e-bike injuries in the UK over seven years.

Channel Perspectives

What each channel focused on, with key quotes.

The BBC report focuses on the human impact of e-scooter and e-bike injuries, featuring a personal account from a victim who suffered serious injuries. It also highlights the call for regulation from the Motor Insurers Bureau and from blind and partially sighted people. The tone is concerned and factual, with a strong emphasis on the dangers and the need for legal changes.

Key Quotes:
  • “I was extremely lucky if I'd have been slightly older slightly younger. I could have Could not be here today”
  • “They are an absolute menace”
  • “It's frightening to think that They're willingly handing these things over to people with no license. No insurance. No nothing and just letting them go it's scary”

Broadcast Timeline

News broadcasts tracked for this story, in time order.

BBC News at One including...